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Thomas Tarter
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ARTICLES
"THE
SHAREHOLDERS ARE COMING!
A Shareholder's Guide to Corporate Governance Activities"
This article was originally published in ISSUE ALERT, The Monthly Corporate
Governance Resource, Institutional Shareholder Services, Volume XI, Number 6,
June, 1996
Corporate managers
who anticipate problems, operate efficiently, and plan for future contingencies
should be admired, cheered, compensated generously, and monitored lightly. Corporate
managers who have quietly presided over the deterioration of their company's competitive
position, morale, reputation, and stock price cannot expect instant financial
and emotional kudos for commencing a reorganization and seeking "rescue" capital.
Recently, removing CEO's, who failed to manage the practical and public relations
effects of change, has resulted in short-term dramatic increases in share prices.
Directors are
reluctant to communicate independently with shareholders. Concerned owners/shareholders
are disinclined to organize and advocate their interests. Both are inhibited by
the fear of technical and inadvertent securities law violations, that were created
in a different era to remedy other problems.
Previously,
shareholders, and those board members that cared about Shareholder-Value, became
less effective and more unpopular with management. Shareholder supportive directors
became corporate "dissidents" and discovered how financially, intellectually,
interpersonally, and emotionally difficult it was to remain on boards intended
to be modern, responsive and courageous.
This article
will be presented as a practical organizational manual. It combines both this
author's personal experiences as a Shareholder-Value, "dissident" director and
the suggestions of several institutional investors and securities counsel regarding
what may be attainable:
1. Shareholders
should establish appropriate periodic schedules for reviewing the actions and
Shareholder-Value achievements of each of the companies in which they've invested.
2. Shareholders,
observing a company's continuing operational difficulties, may inform other shareholders
of their concerns, and encourage them to independently have discussions with management.
Managers must recognize that it becomes vitally important to be responsive and
candid, as more shareholders, and analysts, develop consistent, critical and cautious
perceptions of them.
3. If management
continues to be unresponsive, and corporate problems continue, shareholders should
frequently review performance and question management. Concerned shareholders
should independently develop a prioritized list of suggested informational, board
of director and management changes they deem advisable. This definitive prioritized
list should be shared with management, the board and other shareholders.
4. Shareholders
required to consider joint actions should individually discuss with their legal
counsel the correct method for discussions between shareholders. Counsel can also
suggest procedures for safely organizing discussions among shareholders, directors,
and management. The investment manager's supervisor, or trustees, should immediately
be consulted to determine the possible effect of a series of probable actions
on the investment fund itself. An evaluation of the expected response of other
shareholders must be performed, before cooperative actions may even be considered.
5. Investment
managers, and other shareholders, should then carefully meet utilizing tightly
controlled guidelines and reporting rules. Cautious, but result-oriented and assertive,
counsel should be present at all meetings to encourage only "legally-correct"
speech. The shareholder meeting should create a prioritized summary of the groups'
requested information and proffered suggestions. A public position statement should
be carefully worded. Shareholders must then be discouraged from individually contacting
management and the board.
6. If earnings
continue to decline, or management becomes defensive, board member candidates
should be interviewed regarding their attitudes about the shareholder group's
public position statement. Shareholders should obtain candid personal and professional
comments about all board members and candidates, with their permission, by confidentially
speaking to persons intimately knowledgeable about their integrity, business judgement,
independence, and personal courage.
7. Securities
law advice regarding the method and consequences of encouraging other shareholders
to vote for the Shareholder-Value director "slate" should be obtained. Individual
shareholders may become responsible for reminding other shareholders to vote.
8. Independent,
Shareholder-Value, outside directors must have independent counsel, accountants,
and financial and investment consultants. This ensures that: (i) their activities
are legal, ethical, and effective, and (ii) acknowledges recent litigation, including
Paramount Communications, Inc. vs. Q.V.C. Network, Inc., that hold that "outside"
directors have different financial and legal interests than management and "inside"
directors.
Some outside
boards have successfully engaged independent professional advisors at the expense
of the corporation. Particularly control-oriented CEO's have only allowed outside
board members their own counsel and advisors, if the CEO is included in the board
members represented and present at all meetings. Pragmatically, this negates the
effectiveness and purpose of these separate discussions.
9. If outside
directors cannot obtain totally independent advisors at the expense of the corporation,
shareholders should be prepared to supply funds for that purpose. Independent
advisors are the primary way to ensure that management is not able to threaten
outside directors with potentially embarrassing public disclosure, or investigations,
of legitimate, but untraditional and management unpopular, contacts and activities.
10. The
shareholder group should continue to meet regularly. Management will realize that
shareholders are continuously observing and discussing them. If periodic meetings
cannot occur, then plans for well-structured, organized, and rapidly-called ad-hoc
meetings must be created and utilized.
11. Counsel,
for both the shareholder group and the outside directors, should meet periodically.
They must continuously and carefully structure the independent contact between
their clients.
12. Significant
director and shareholder contact should be made public. If absolutely necessary,
shareholders must be
prepared to execute
"no trade" agreements for appropriate periods, to allow discussions of unusual
and vital issues.
13. Shareholder
groups should create an established procedure to ameliorate: (i) the conflicting
financial goals and personalities of individual shareholders, and (ii) public
and private confusion over the group's future directions, resulting from different
shareholders making public statements, or leading discussions.
14. Shareholder
groups, and their counsel, should also create: (i) a prioritized list of other
less severe and dangerous methods, than a lawsuit, for redressing their legitimate
grievances, and (ii) formal procedures for the careful, but rapid, consensus approval
of increasing shows of force.
15. The
recent increase in public statements and voting abstentions has made incumbent
directors and officers more cautious. However, management will test the limits
of shareholder's, and independent board's, commitment to receiving results, responsiveness,
and candor. Shareholders must recognize that managers sincerely believe they are
the only ones who can, or should, correctly balance the interests of shareholders,
employees, customers and the community. As the last resort, shareholders must
be prepared to respond to management or board inaction with a lawsuit.
16. Directors,
and managers, should be held personally accountable for their: (i) ethics, (ii)
business judgement, (iii) independence, and (iv) sincere commitment to Shareholder-Value.
Failure to accomplish effective change, under exigent circumstances, because of
a deficiency in any of those areas, is reason for their replacement. However,
they deserve current, and future, shareholder's support if they have exercised
good independent judgement, legally and ethically, and are philosophically loyal
to their stated objectives and Shareholder-Value.
17. Individual
shareholders should call, or write, to each independent director once each month.
This brief, nonspecific communication should simply state that shareholders are
appreciative of the director's commitment, work and courage. This author intimately
knows that being legally, ethically, and philosophically committed to Shareholder-Value,
in the face of management's disapproval and power, is difficult, frustrating and
demanding. Receiving periodic "attaboy's or attagirl's" is the most influential
reason for continuing. Being part of the increased recognition of the shareholder's/owner's
legitimate, vital needs and power, is another reason. The direction and intensity
of this wave of change, and management's ability to successfully "surf" will depend
upon manager's modernity, skills, candor, and responsiveness.
This author
understands that the suggestions made in this article are controversial. They
have to be carefully researched and orchestrated. They will be met with management's
private and public objections and heartfelt disagreement. Similar to other progressive
ideas, recognition of their necessity, value, and effectiveness may not soon,
or ever, occur. However, if the reader deems helpful any, or all, of these organizational
methods, they should be discussed and tried. However, owners/shareholders unwilling
to ever utilize the strongest methods, under any circumstances,
must be cautious about beginning even the gentlest actions.
This author
gratefully acknowledges the intellectual and emotional contributions of: Jose
Arau, Dale M. Hanson, Richard H. Koppes, Esq., David B.H. Martin, Jr., Esq., Kurt
Schacht, Esq., and Sarah Teslik.
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Andela Consulting, Inc.
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